Contact

Questions regarding Polkomtel S.A. operations should be addressed to:

Katarzyna Meller
Press Spokesman
katarzyna.meller@polkomtel.com.pl

Customer Care Department:
ul. Wołoska 16, 02-675 Warszawa

Calls while in Poland:

• 2601 from a Plus phone
• calls to Customer Care (2601) - are subject to a flat fee per call of 0.78 PLN (0.95 PLN incl. VAT). In the case of reaching a Customer Service Representative, the fee for calling the IVR will not be charged.
• calls to Customer Service Department (2601) - a flat fee of 1.60 PLN (1.95 PLN incl. VAT) for reaching a Customer Service Representative
• calls from a mobile phone of a network other than Plus - 601102601 (a paid call, billed according to a given operator's tariff)
• calls from any fixed-line number - (0-prefix-601102601) (a paid call, billed according to a given operator's tariff)

Calls while abroad:

• from a mobile phone - to number (+48 601102601) (a paid call, billed according to a given operator's roaming tariff)
• from a fixed-line phone - to number (0048 601102601) (a paid call - the method of dialing the country code for Poland depends on a specific country).

Written requests to Customer Service Department can be sent to the following fax numbers:
from Poland:

• (+48 601102602) (a paid call)

from abroad:

• (+48 601102602) (a paid call - the method of dialing the country code for Poland depends on a specific country).

The company's registered office address:

ul. Postępu 3, 02-676 Warszawa
tel.: (48) 022 426 10 00, (48) 022 426 56 00
fax: (48) 022 426 01 03

Company details:

Polkomtel S.A. with registered office in Warsaw,
ul. Postępu 3,
02-676 Warszawa,
registered in the District Court for Warsaw, 13th Business Registration Section of National Court Register, KRS no. 20908,
Equity: 2,050,000,000 PLN (fully-paid),
NIP 527-10-37-727,
REGON 011307968.